"The grapevine is usually pretty good and informative of telling you about that organization [and] its history with IT security. ... Does it have the right people [and] the right talent or are you going to have to go in there and clean up an entire mess, which none of us wants to do, but sometimes we’re told in the beginning that’s the biggest challenge, that we may have to do that."
'We've designed the end caps so before you even get into the aisles; we're helping the customer understand the role, the purpose of these different bits and pieces. We have them all on a display board, so the customer can get a little bit smarter before they enter into the aisle and start talking with an associate or digging into the product.'