April 3, 2018

ServiceNow Executive Offers Insights into Digital Transformation in Customer Service

Nitin Badjatia, Senior Director of Product Strategy, Customer Service Management (CSM), ServiceNow, explored how customer experience (CX) professionals can use digital technologies to provide unprecedented customer service and experiences in his presentation to Argyle's CX membership at the 2018 Customer Experience Leadership Forum in San Francisco on March 22.

featuring Mac Tillman

April 3, 2018

Sutter Health’s VP of Brand Marketing Explains How to Deliver an Authentic Customer Experience

Mac Tillman, Vice President of Brand Marketing at Sutter Health, explored brand authenticity and what it takes for customer experience (CX) professionals to provide authentic customer experiences during his keynote presentation to Argyle's CX membership at the 2018 Customer Experience Leadership Forum in San Francisco on March 22.

featuring Lisa London

April 3, 2018

MaritzCX’s Director of CX Consulting Examines the ROI of Feelings

Lisa London, Ph.D., Director, CX Consulting, MaritzCX, examined how customer experience (CX) professionals can help customers establish an emotional connection to a brand during her presentation to Argyle's CX membership at the 2018 Customer Experience Leadership Forum in San Francisco on March 22.

featuring Julie Baher

April 3, 2018

CX Panel Explores the Delivery of Personalized Customer Journeys

Several customer experience (CX) experts explored what it takes for CX professionals to drive personalization in their day-to-day efforts during a panel discussion for Argyle's CX membership at the 2018 Customer Experience Leadership Forum in San Francisco on March 22.

featuring Ross Haskell

April 3, 2018

Bold360’s Digital Engagement Strategist Explores the Customer Engagement Continuum

Ross Haskell, Senior Director of Product Marketing, Bold360ai by LogMeIn, offered details about a customer service continuum in his presentation to Argyle's CX membership at the 2018 Customer Experience Leadership Forum in San Francisco on March 22.

featuring Alex Shubat

April 3, 2018

Espresa CEO Explores What It Takes to Build a Successful Employee Engagement Program

Espresa CEO Alex Shubat discussed modern workplace programs and the trends surrounding them during his presentation to Argyle's CHRO membership at the 2018 Human Capital Forum: Employee Experience in the Digital Era in San Francisco on March 21.

featuring Aaron Schwartz

April 3, 2018

Indeed Recruitment Evangelist Examines the Human Side of Hiring

Indeed Recruitment Evangelist Aaron Schwartz offered tips to help recruiters build "human" relationships with job candidates during his presentation to Argyle's CHRO membership at the 2018 Human Capital Forum: Employee Experience in the Digital Era in San Francisco on March 21.

featuring Lilith Christiansen

April 3, 2018

SilkRoad’s VP of Onboarding Solutions Discusses How to Use Strategic Onboarding to Drive Business Outcomes

Lilith Christiansen, Vice President of Onboarding Solutions at SilkRoad, examined how human resources professionals can leverage strategic onboarding to communicate the impact of their people initiatives on business outcomes during her presentation to Argyle's CHRO membership at the 2018 Human Capital Forum: Employee Experience in the Digital Era in San Francisco on March 21.

featuring Adam Hills

April 3, 2018

Ayco SVP Explores Trends in Financial Wellness

Adam Hills, Senior Vice President and Head of Product Strategy – Wellness at Ayco, provided tips to help human resources professionals identify and segment the marketplace of available financial wellness program models in his presentation to Argyle's CHRO membership at the 2018 Human Capital Forum: Employee Experience in the Digital Era in San Francisco on March 21.