Jack Ryder, Microsoft's Chief Financial Officer of Americas Finance, discussed the evolving role of the CFO during his presentation to Argyle's CFO membership at the 2018 Financial Leadership Forum in San Francisco on February 14.
Alison Holmlund, Chief Customer Officer at Host Analytics, explored the future of finance in her presentation to Argyle's CFO membership at the 2018 Financial Leadership Forum in San Francisco on February 14.
Liliana Petrova, Head of Customer Experience Programs at JetBlue Airways, shared her thoughts on the customer journey and how to address various pain points along this journey during her keynote presentation to Argyle's CX membership at the 2017 Customer Experience Leadership Forum: Creating Experiences for the Hyper-Connected Customer in New York City on October 17.
Check out our newest infographic to learn how your marketing peers see the relationship with the CIO, as well as what initiatives will receive the biggest budget increase.
Joe Beery and Amanda Clardy, Chief Information Officer and General Manager, Global eBusiness respectively at Life Technologies, have worked closely over the past five years in an effort to evolve their once siloed departments into a revenue boosting team. Together they have achieved great results and drive home the point that a closely united IT/Marketing team can have far reaching effects and ultimately transform the way that business gets done. In this exclusive interview, Joe and Amanda explain what was required from each side of the fence before their cross-functional team finally realized their full, revenue-boosting potential.
Christine Gagnon expands on the value of her diverse background as a customer care executive, the art of managing both B2B and B2C relationships, and best practices on collaborating successfully with human resources.
Executive Spotlight: The Vice President of Finance of HP’s Enterprise Group, Jas Sood, discusses the change of the business finance role over the past years, the part technology has had in changing that role, and gives some advice on how to grow your career at a large company.
"It’s a great feeling working for a company that not only says that people are the most important assets, but actually lives it and breathes it and empowers them. When you empower employees, you let them tell you who are the star performers, who deserves more reward and recognition for their contributions. If I were to give management one piece of advice in this regard, it would be to let your employees own this and let them decide. Don’t try to push this down from the top."
“Partnership is the state of being a colleague or a peer. I consider all of us to be peers or business partners. I don’t see them as customers, I truly see them as constituents in my organization. We’re on equal playing fields. The CMO isn’t more important than me, or the CFO, or the CEO. We’re all part of the same business. We just happen to have a discipline technology that you bring to the table.”