"What we’re seeing is that the innovative leading legal departments are focusing on their legal operations groups as a way not only to reduce costs and gain efficiencies, but to actually create competitive advantage for their organizations."
"How does legal create competitive advantage? ... Collaborating with different business units in a way that facilitates corporate strategic execution. Optimizing the overall spend of the organization and not just reducing spend but aligning spend with those areas where you’re actually getting the best business outcomes."
"We’re being asked to collaborate more with our internal departments, to not always be the no team, but actually to help create more of a competitive advantage within our organization by streamlining processes, being more collaborative and being a better overall business partner with groups like the HR department."