Argyle Executive Forum held a virtual event on July 27, 2017 to discuss the challenges and opportunities facing finance teams today. Scott Mall, Vice President and North American Leader, Finance, for IBM Cognitive Process Services, was one of three industry experts that took part in the discussion. Topics of discussion included technologies like automation, blockchain, ...(read more)
Ed Lovely, Vice President of Enterprise Transformation at IBM, talked about the remarkable results in transforming company culture using Agile.
Rich de Moll, Vice President, Blockchain Solutions & Transformation, IBM, Cognitive Process Services, discussed blockchain and its impact on today's organizations in his presentation to Argyle's CFO membership at the 2017 Chief Financial Officer Leadership Forum in Atlanta on May 18.
Warren Tomlin, Chief Innovation Officer at IBM, spoke about the value of experience in navigating the challenges of emerging technology in a difficult business climate.
"What drives [information integration]? In our mind it really starts with data, but when you think about data it’s not just the structured data that you see coming out of your subsidiary ledgers, like order-to-cash information or payables information or journal entries. It’s unstructured data more and more. ... We have exponentially growing volumes of information."
"If you start to automatically make those adjustments then you can do a lot more. So (you can have an) impact on the customer experience, impact on the agent engagement and finally you can have an impact on the business and how it performs and how it competes against the rest of your peers."
"By using analytics in your marketing, in your engagement of employees and the way that you do your business, using mobility will fundamentally transform the way that all of our businesses work."
"The last best experience someone has anywhere is the experience they begin to expect everywhere. When I look at our business and I look at analytics and social and data and mobility all coming together into one practice area that I’m responsible for, it’s how can we be smarter with what we’re doing."
"I think CFOs by and large would probably look at technology as way to optimize our performance to drive more efficiency and drive top-line growth by leveraging technology. What you find is that the CEOs in the survey are actually concluding that technology is not only a way to improve the performance of their business, but that it can actually become a key part of their business model."