"As a general counsel, one of the things that I emphasize to my team is that they can’t know everything, but they need to learn a lot about most things if they can. In particular, they have to be able to spot issues in areas outside their expertise, and that’s the area that I’m struggling with a lot in terms of trying to get folks to be able to identify those issues."
"A key factor in lowering costs is spending the time upfront to determine the relevant custodians and what data will be collected from them"
"I think that the take-away from today is that there are tremendous technology solutions that are available to you to help do this, but technology alone is not a silver bullet. Technology alone is not the thing that is, by itself, going to get you to where you want to go, which is significantly cutting your costs, but still maintaining a process that is highly defensible and one that you can defend to a judge."