Gabe Perez, General Manager of Power Applications at Coupa Software, discussed machine learning, artificial intelligence (AI) and peer data and how they can drive community intelligence during his presentation to Argyle's CFO membership at the 2018 Financial Leadership Forum in San Francisco on February 14.
"It’s IT risk. It’s financial risk. It’s disaster recovery. In order to really have control of risk you need to have a full understanding of what’s happening in all facets of the organization. That also mandates that the CFO really has much deeper operational chops, if you will."
"I think we’re in 19+ languages now and 150 currencies. We’re connected to 650,000 suppliers. We have 150,000 active users, billions of dollars of spend through the platform, half a million transactions running through the system daily and 99.9% up time. [We're] always there."
"[T]echnology is a tremendous enabler of productivity improvements and insights into consumer behavior. Technology should make the lives of your employees easier so they can sell your products and services more effectively, and make the customer experience better."
“We need to be managers and we need to get off of this policing role, enable our organizations, and empower our teams”
I consider myself a strategic CFO. My focus is on driving strategies, looking at investment opportunities, business development, and acquisitions, and putting our cash in the right places to drive growth strategically, whether it is an investment in capital assets or an investment in another ancillary business.
"When you think about the turnover in many of the retail locations that you might be overseeing, turnover is very significant. You don’t have the time to train people to utilize new application sets. If they can log into an environment that feels familiar and intuitive and gives them access to the things they need to buy at a cost effective rate, they’re more inclined to do so."
The challenge here is that it really makes your managers be managers. If the person’s getting their job done and they can do it while taking two week safaris to Africa a year, then I think you have a good situation. I think if the person’s not getting their job done in that situation, then you have a different challenge.
"What we need to be able to do is to say if this person is getting their job done, if they’re doing what we need them to do and they can somehow manage that, which is skeptical, that should be fine. We need to be managers and we need to get off of this policing role, enable our organizations, and empower our teams."