Jim Smith, Senior Customer Success Manager at Signavio, reviewed the value to the business of the customer-success program and manager.
Cole Cioran, Senior Research Director for Application Development and Portfolio Management at Info-Tech, described the keys to enhancing software selection and implementation.
Rick Kamal, Chief Technology Officer at Harvard Business School, discussed three main threats to business—information security, clogged pipelines, and a new type of business-model disruption.
Anthony Liu, Head of Data Science at the American Medical Association, discussed what prescriptive analytics is and does and how to develop it using AI.
Bill Petti, Global Data Strategist at Gallup, outlined the strategy for getting past company barriers to assure adoption of and success in advanced analytics.
Paul Sonderegger, Big Data Specialist at Oracle, talked about data as a raw material for creating new digital goods and services.
Andrew Mundell, Enterprise Sales Engineer at Sophos, used the WannaCrypt ransomware attack to discuss advances in data protection.
Ed Lovely, Vice President of Enterprise Transformation at IBM, talked about the remarkable results in transforming company culture using Agile.
Rex Ahlstrom, Chief Strategy and Technology Officer at BackOffice Associates, provided an overview of governance in the new, consumer-centric environment.