12345

Human Resources executives come in many forms of experience, approach, and business aptitude. The first rule of selling to any corporate C Suite executive is to know the company, and to the extent possible, know something about the HR leader’s approach to outside services. Some HR leaders see the use of outside services as a strategic weapon to help make their company more successful and at the other end of the spectrum are the HR “Police” that view their role as keeping all vendors, except those absolutely necessary, as far at bay as possible.

Continue Reading

Jeff Seacrist, Vice President of Product Management at Webtrends, discussed the evolving role of the chief marketing officer (CMO) and how CMOs can incorporate real-time data into their everyday processes.

Continue Reading

Fred Schlecht, Vice President of Talent Management for Dunkin’ Brands, and Holly Fasano, Senior Strategic Relationship Manager for Harvard Business Publishing Corporate Learning, discussed effective employee retention strategies and the shift from traditional performance reviews.

Continue Reading

Jing Liao, Senior Vice President of Human Resources at TriNet, discussed the role of today's modern HR organization and why HR departments are critical to attract and retain top talent.

Continue Reading

Lisa Reilly, AVP, Advertising & Public Relations at Mass Mutual Retirement Services, discussed the iconic MassMutual brand, how the organizational culture has evolved in recent years, and some exciting new research endeavors within the Retirement Services division.

Continue Reading

By Argyle Staff

General Electric’s Italian oil & gas unit plans to use computers to settle disputes with suppliers up to €50,000, or about $65,000. While some suppliers are reluctant to agree the new automated dispute resolution feature, which GE is requiring be written into contracts is intended to save both sides a lot of time and money over hiring attorneys and paying court fees.

“There’s a concern that commercial arbitration is costing too much,” David W. Rivkin, a partner at Debevoise & Plimpton LLP, which specializes in large international commercial arbitrations, told the Wall Street Journal.

Indeed, settling a dispute over €10,000 often ends up costing each side more than that amount, GE said.

“We get a large number of claims that are simply about money and they can take up a lot of attorney time and costs,” said Kenneth S. Resnick, general counsel of GE Oil & Gas, according to the Wall Street Journal. “This allows a cheap—and, most important, fast—way of solving them.”

Within the new system, arbitration begins with the claimant paying a $500 filing fee, after which the supplier and GE upload supporting documents both sides may view. The claimant then enters offer amounts, in ascending and descending order that are not disclosed to the other side. If any of the offers overlap, the computer settles and each party splits the $500 fee. About 65 percent of cases have been successfully resolved this way.

If no settlement is reached, the claimant can pay another $1,000 to have the dispute arbitrated online by an engineer. The engineer will review the evidence and render a verdict online, without any in-person hearings or contact.

Some suppliers, however, believe the removal of the traditional legal process undermines the arbitration’s credibility. “I can’t get my arms around the lack of a human element,” said Sanford Ring, general counsel of Hino Motors Manufacturing, a Toyota truck subsidiary, in the Wall Street Journal. “The credibility aspect is very important.”

GE has not said how much money, if any, online arbitration has saved or if it will implement the system outside Italy.

Tagged with:
 

Comments are closed.