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Chief Marketing Officers from various industries gathered in Chicago on March 14th for Argyle Executive Forum’s 2014 Chief Marketing Officer Leadership Forum to discuss effective marketing strategies and innovative practices for the upcoming 2014 year.

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Gunjan Aggarwal, Vice President and Head of Human Resources, North America at Ericsson recently joined a panel at Argyle Executive Forum's 2014 Human Capital Leadership Forum: Spring Event in San Francisco, titled "Talent Strategy and Keeping Employees Engaged." Today, Aggarwal further discusses Ericsson's talent on a global scale.

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Ken Wilcox, EVP of Customer Service & Sales at Republic Services, and Phil Moehlenpah, Managing Director of Worldwide Services for FedEx Services, both articulate the importance of big data and analytics and how to best utilize this growth as a way to improve business practices and drive customer engagement.

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Colette LaForce, Senior Vice President and Chief Marketing Officer at AMD, discusses AMD’s employee-led brand transformation, the evolving role of the CMO, and what excites her most about the future of AMD.

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On February 11, 2014, human resources professionals joined the 2014 Redefining Employee Engagement in Today’s Results-Driven World Virtual Event. Argyle Executive Forum brought together HR professionals to discuss changes in employee engagement and how HR professionals can best adapt to these changes in order to ensure successful HR practices. Perspectives were given by Gary Harrison-Ducros, Vice President Labor Relations for Frito-Lay; Donna Howard, Chief Human Resources Officer for Sonic Healthcare USA; Sumeet Kapoor, Senior Vice President HR Strategy & Change Management for Huntington Bank; and Razor Suleman, Founder & Chief People Officer for Achievers.

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See abstract below. Full transcript available for download here.

As part of the 2007 market trends in media forum, chief executive officer of Turner Broadcasting Systems Phil Kent was interviewed by Ali Velshi of CNN. The topic of the interview was the globalization of media and the increasing importance of emerging social media platforms in the globalization process. Kent began by stating that the media industry, of which he is a veteran, was in a marked period of flux at the time of the interview. Companies were very hesitant to invest too much in any one particular trend or technology, since the pace at which those entities were changing and moving forward was rapid.

Kent went on to say that his past as a Hollywood agent gave him a unique insight into the way in which media producers think about their business, from the content to the bottom line. Turner’s strategy for the bidding information boom was to not put too much investment into a discreet digital technology, but rather to make use of advances in digital media for the purpose of aggregating, conglomerating, and generally strengthening the business end. Turner, he said, was casting a very wide net moving forward so that they can effectively pinpoint what will work in the future and what will not. In addition to the linear television networks TNT, TBS, CNN, and Cartoon Network, to name a few, many of the stations now have mobile phone and computer tie-ins to create a multi-faceted media approach.

“One of the key things is, with any brand, a brand has certain attributes. The consumers of that brand have certain expectations coming to it. So, just as CNN delivers immediacy, what we hope is always fairness and balance, unlike people who like to call themselves fair and balanced; immediacy and accuracy, and taking you to where the news is,” said Kent. In such an unstable media climate, in which the very elements of the business itself seemed to be on the verge of changing, it was important to keep an open mind.

Another aspect of the business that was creating a vast amount of change in the general environment was the increase in platforms available for cable television consumers. In a strategy that was similar to his strategy regarding emerging technologies in his own field, Kent believed that doing business with as many of these new platform providers as possible was essential because they wanted to have a deal moving forward with as many consumers as possible, creating a sense of familiarity and brand loyalty. When new technologies or a wealth of new business immediately arrive on the market, Kent says, it is often the knee-jerk reaction of the industry to distrust technology and to view it as nothing more than a disruption of the status quo. This kind of attitude, he says, leads to stagnation and missing important technological advances.

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