Cameron Jenkins, Director and Global Practice Executive in the Application Modernization division at Dell, spoke about agility and finding IT solutions to deliver it to customers.
At the 2016 CIO Leadership Forum held in Los Angeles on January 26, Jenkins reflected in the Breakfast Breakout presentation about his experiences in the evolution of IT. “I lived through this paradigm, it wasn’t too long ago, where IT could do what IT wanted. We had our budgets. If it made sense from an IT perspective, we did it, right? I’m not saying that’s not the case now, but we have a stronger and more fiduciary responsibility to the overall business and the organization.”
“I lived through this paradigm, it wasn’t too long ago, where IT could do what IT wanted. We had our budgets. If it made sense from an IT perspective, we did it, right?”
The underlying challenges, the goals, and the directives to simplify the organization have to be supported and aligned with the business, he said. “There’s another name for this—agility. And it’s not just IT agility. It’s organizational agility. You need to be able to respond to your customers faster and better to give them a better user experience,” he emphasized.
Most C-suite folks that IT deals with aren’t technical, Jenkins pointed out. “What they want to hear from us, as IT professionals, is how we’re going to make the business more agile in servicing customers, and what that means.
Jenkins talked about the solutions at Dell Computer. “We call it end-to-end solutions. We’ve integrated it all together and applied a single face for our customers. We have our own IT and patented, time-tested software that we’ve used for 30-plus years. It’s stable, it de-risks our customers’ projects, and there’s a high degree of automation,” explained Jenkins. His company has combined IT expertise with its prowess in the service delivery area and brought in project management skills to deliver powerful solutions in the industry.
“We have our own IT and patented, time-tested software that we’ve used for 30-plus years. It’s stable, it de-risks our customers’ projects, and there’s a high degree of automation.”
Jenkins ended his talk by relating the story of a recent client of Dell’s that “was getting their lunch eaten.” The company had an antiquated mainframe that was running a number of different applications. “For them, it was all about cost,” he said, “but what they needed was organizational agility. They realized they had to give up that mainframe as quickly as possible. They used Dell’s re-posting technology to move data off their old platform in about 18 months—it was 3100 megs—onto a new environment. This project proceeded almost flawlessly,” said Jenkins. But then the CIO called him in. He assumed he’d done something wrong. Instead, “The CIO told me that this was the best project he’d seen in the last 15 years,” said Jenkins. “We saved the customer a great deal of money and set them up to begin a real modernization project.”
ABOUT CAMERON JENKINS:
Cameron Jenkins serves as Director & Global Practice Executive in the Application Modernization division of Dell Services. In this role, he is responsible for sales operations and helping set the company’s strategic direction for application modernization services. Additionally, Cameron establishes and manages alliances with platform, technology, and service partners and is the primary interface to Services Marketing.
Prior to joining Dell, Cameron was COO and executive vice president of Clerity Solutions. Clerity was a leading global provider of application modernization and legacy system re-hosting solutions and software. Under his guidance, Clerity’s customer base grew to include clients in all major countries, including some of the largest financial services ISVs and Fortune-class end users.
Cameron has been working in the open/distributed and legacy IT systems community for more than 25 years. He began his career in sales management at AT&T. He then held the position of Vice President of Marketing and Alliances at Acucorp and then as Senior Director of Marketing at Informix Software