Scott Kelly, Senior Vice President and Chief Human Resources Officer at Hitachi Data Systems; Terese Kemble, Senior Vice President of Human Resources at LAM Research Corp.; and Karla Rivera, Vice President of Enterprise Talent Planning & Development at Wells Fargo, discussed the impact of human resources on today's work environments during their presentation at the 2015 Human Capital Leadership Forum in Los Angeles on Sept. 10. In their presentation, "Leadership Speaks: HR As a Change Agent," Kelly, Kemble and Rivera provided their perspectives on what it takes for HR to transform the workplace.
According to Kemble, social media is changing the way many HR departments operate. Social media is everywhere, Kemble noted, and today's HR departments must understand how to deal with the challenges it creates. She also pointed out that every HR department is unique, and each must find the best possible way to approach social media and other technologies: "[Social media] is a unique challenge that every HR group needs to think about as they think about their company, what’s right for them and how do they get that balance right about having this wonderful tool of direct access and being able to contact people very quickly and getting out to the media very quickly."
In addition, Rivera pointed out that incorporating social media into the recruiting and hiring processes can have far-flung effects on a business. If a company successfully leverages social media, Rivera said, it can create an open environment for both customers and employees: "Making it an open and trusting environment for the employees to feel like they can be comfortable in their own skin, show up to work and feel comfortable with who they are, and then that creates high morale as well as then they’re productive. Then that also creates retention."