Mindy Geisser, Chief People Officer at Colliers International, and Peter Walmsley, Vice President of Human Resources – COO Worldwide at Electronic Arts, discussed how HR professionals can serve as business partners within their respective organizations during their presentation at the 2015 Human Capital Leadership Forum: Spring Event in San Franciscon on March 5. In their presentation, Geisser and Walmsley shared their thoughts on employee engagement and its impact on today's organizations.
According to Walmsley, collecting feedback has helped his organization find ways to connect with its employees. An open approach to employee engagement, Walmsley said, enables an organization to leverage surveys and other evaluations to determine the best ways to engage its employees. In addition, an organization that focuses on building a positive environment that promotes career growth, Walmsley noted, can thrive: "I think what we're doing, it’s a very definite change for our focus and approach and just being, encourage our managers to be much more aware, much more open, being prepared to answer that question every single day. How am I doing; what do I need to approve, and if somebody’s managing those expectations as well."
Also, education and awareness programs are important for employee engagement, Geisser said. If an organization can bridge the gap between employees and managers, Geisser added, it can build a strong culture: "We're just kind of in the throes of doing more around education and awareness as it relates to diversity inclusion and then I would say part of that is addressing that fact that I don’t think we fully understand that in different, gen-X, across the business I should say that in different generations communicate differently. They want to be supported differently and they want to grow differently."