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“If you have a succession need and you don’t have somebody internally who can match the talent or level of experience that you need, it’s acceptable to go with an outside hire, although it’s really the lesser of two evils. At that point, the company should determine why its succession plan didn’t have three available internal candidates when it needed them”
Continue Reading →“The year 2020 will be the first time in history that we’ve had all five generations working together. We will no longer be able to focus on just the next generation; we have to focus on how we integrate all of the different generations together and meet their individual needs.”
Continue Reading →“Pay is not always a motivator. The bottom line is the things that motivate people and the things that drive people to perform are not what you think. You should do the test first before you just assume that.”
Continue Reading →“The way that a lawyer is trained to think and the way that I think HR people were trained to think is diametrically opposed, at least for me. In the law there’s never really an answer. You’re looking at all sides, you’re thinking very logical, and you never really get to a conclusion; you could take either side of the issue. There’s not a lot of finality to the day.”
Continue Reading →“We had big knowledge gaps. We had different knowledge in people’s heads around the globe that knew how to do things differently. One of the benefits of bringing into a shared service center is that the knowledge was the same and we were able to leverage that.”
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