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“The biggest challenge is to continue to break through the noise created by the proliferation of information. We constantly have to think of new and relevant ways to be part of the conversation that our customers are having. That’s why our imperative is taking the message to where our customer is. This requires us to think, create, buy and measure our outreach differently. We need to be on the platform and place of our customers’ choice to stay connected to them”
Continue Reading →“I learned very early in my career that the needs of employees and the needs of the organization that employs them are inseparable, and that’s certainly been validated by Mercer’s findings on all of the factors that engage the workforce—including pay-for-performance”
Continue Reading →I think there is a tendency by a lot of companies or marketers to not always recognize that you have to measure different things in different ways. For instance, brand awareness is a different metric than conversion rates.
Continue Reading →“That’s the place where sometimes, even as a person who’s spent a lot of her career on the quantitative side of marketing, starts to get a little personally frustrated around all the data dissection. At the end of the day, you can almost say from a human emotion, if you’re engaged and you believe in a brand, you will usually buy more from them.”
Continue Reading →“It’s the patterns that emerge between exposure, engagement and commerce that begin to inform the communications. True ROI will come from the right balance of all three, but the endgame is simply to deliver the most value and drive business results.”
Continue Reading →“We need to realize marketing’s not simply about getting people’s attention, that’s just not enough anymore. As marketers we need to rethink our motivations for doing things. Instead of spurring people to just get into a lead funnel, we’ve got to spur people into become evangelists for our company and our service offerings”
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