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Tom Kimner, Head of Americas Risk Practice at SAS, and Sanjiv Talwar, PhD, Head of Risk Capital and Stress Testing at the Bank of Montreal, discussed the evolution of capital management and the organizational and process implications of new regulatory capital requirements.

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Diane Kelley, Vice President of Provider Services & Customer Contact at Blue Cross & Blue Shield Association, and Christine Viera, VP of Product Marketing for CRM/CX Solutions at Oracle, discussed tailoring products and messages for different customers and building customer loyalty.

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Human Resources executives come in many forms of experience, approach, and business aptitude. The first rule of selling to any corporate C Suite executive is to know the company, and to the extent possible, know something about the HR leader’s approach to outside services. Some HR leaders see the use of outside services as a strategic weapon to help make their company more successful and at the other end of the spectrum are the HR “Police” that view their role as keeping all vendors, except those absolutely necessary, as far at bay as possible.

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Jeff Seacrist, Vice President of Product Management at Webtrends, discussed the evolving role of the chief marketing officer (CMO) and how CMOs can incorporate real-time data into their everyday processes.

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Fred Schlecht, Vice President of Talent Management for Dunkin’ Brands, and Holly Fasano, Senior Strategic Relationship Manager for Harvard Business Publishing Corporate Learning, discussed effective employee retention strategies and the shift from traditional performance reviews.

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Kevin Horan, Former Vice President, Human Resources and Corporate Services, International Lease Finance Corporation highlights the importance of being upfront when selling to a CHRO.

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Mindy Geisser, Chief People Officer from Colliers International discusses the importance of building a relationship and understanding the business when trying to sell to a CHRO.

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Jing Liao, Senior Vice President of Human Resources at TriNet, discussed the role of today’s modern HR organization and why HR departments are critical to attract and retain top talent.

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Sri Muthu, VP and Technology and Operations Executive for clearXchange/Wells Fargo, and Bala Subramanian, Chief Development Officer for S&P Capital IQ, discussed the challenges in managing real-time data and the best tools to analyze that information.

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