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Lisa Reilly, AVP, Advertising & Public Relations at Mass Mutual Retirement Services, discussed the iconic MassMutual brand, how the organizational culture has evolved in recent years, and some exciting new research endeavors within the Retirement Services division.

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Mark Fernandes, Chief Leadership Officer of Luck Companies, discussed the impact of value-based leadership on workforce culture and productivity.

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Bill Solomon, Vice President of Customer Care for Vonage, and Nav Chakravarti, Vice President of Product Management at Oracle, discussed knowledge management and how it can improve the customer experience while reducing costs.

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Kathy Kerr, Vice President-Customer Services, shares her insights on the two different worlds that CISOs and CIOs are living on right now and how they can meet in the middle to make better business decisions.

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Ginny Mahl, VP Global Customer Care and DCC Business Operations for Sabre Airline Solutions discusses social media's effect on b2b business's and how to foster relationship longevity with customers

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“What we all need to start thinking about is how we manage the data and how we manage the apps. If we look at MDM — mobile application management — and corporate data leak prevention, that is how we look at enterprise mobility management and that’s how we need to look at it holistically.”

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“Device management is important, but device is pretty much a window to your data. It’s not that the device is going to be very transient in the nature of a person doing his work … The data and the essential data is what is the most important.”

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“Those economics are really putting pressure on service providers and causing IT organizations to really rethink how they manage their networks and how they deliver their applications. If most of your traffic’s going to the Internet anyway, it’s hard to think through why you should be paying all that money to put your traffic over an MPLS network.”

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“If you’re using Dropbox at work, we want you to be able to do it in the managed solution that gives you all the admin control, auditability and sharing capability that you’d expect within a business. That’s our mission.”

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